Free gifts with purchase are automatically applied when your order meets the offer’s eligibility requirements.
How it works
- Add eligible items to your cart.
- Complete your purchase as normal.
- If your order qualifies, the free gift will be added to your order automatically after checkout.
- You’ll receive an order update email showing the free gift included with your order.
- Your free gift will be sent with your order.
If your free gift didn’t appear
A gift may not apply if:
- Your order didn’t meet the minimum spend or product requirements
- The promotion has expired
- The gift is out of stock
- The offer can’t be combined with another discount
If you believe your order was eligible but the gift wasn’t added, please contact our customer care team and we’ll be happy to assist.